Organic Buckwheat Hulls Pillow - in organic cotton case

Kapok Pillows:

• toddler: 32 x 45 cm (13 x 18 in.)
• standard: 50 x 68 cm (20 x 26 in.)
• queen: 50 x 76 cm (20 x 30 in.)
• king: 50 x 90 cm (20 x 36 in.)
  

All kapok pillows (except size baby/petite) come in a zippered casing. This allows you to easily remove stuffing to customize the loft of your pillow to your needs.

Wool Pillows:

• Mini: 35 x 50 cm (14 x 20 in) - perfect for travel, knee pillow, lower back support or the little one in your life)
• Standard: 50 x 66 cm (20 x 26 in) - low loft approx. 24oz, medium loft 36oz
• Queen: 50 x 76 cm (20 x 30 in) - low loft approx. 36oz, medium loft 41oz
• King: 50 x 91 cm (20 x 36 in) - low loft approx. 41oz, medium 52oz

Buckwheat Pillows:

• Mini: 454 g -1 lb. | 17 x 30 cm - 7 x 12 in.
• Small: 1.1 kg - 2.5 lbs. | 30 x 40 cm - 12 x 16 in.
• Medium: 1.6 kg - 3.5 lbs. | 35 x 50 cm - 14 x 20 in.
• Standard/Queen: 4.5 kg - 10 lbs. | 48 x 63 cm - 19 x 25 in.
• King: 6.8 kg - 15 lbs | 50 x 91 cm - 20 x 36 in.

Latex and Latex + Wool Pillows:

• Travel: 35 x 50 cm - 14 x 20 in.
• Standard: 50 x 66 cm - 20 x 26 in.
• King: 50 x 91 cm - 20 x 36 in.

Buckwheat & Organic Wool Pillows:

• filling:
• 100% organic buckwheat hulls one one side
• 100% organic wool on the other side
• casing: 100% organic cotton for more softness & durability

Benefits of buckwheat hulls-filled pillows:

• allows your head to rest while distributing the weight evenly; thus preventing neck pain
• help relieving muscles pain, therefore helps combat insomnia related to muscle discomfort.
• keep you cool and comfy all night

Kapok Bed Pillows:

• not machine washable
• protect your pillow with a pillowcase and/or a pillow protector .
• spot clean as needed, let dry thoroughly before using
• Airing your pillows under the sun once a month will help keep them fresh and eliminate odours or impurities.
• View the FAQ for Kapok Care Instructions for more details

Buckwheat Pillows:

• not washable
• protect your pillow with a pillowcase and/or a pillow protector
• spot clean as needed
• if you prefer, dry clean is fine too
• Another option is to un-stuffed the pillow and wash the case individually. The zipper allows you to remove all the buckwheat hulls. You can later re-stuff the pillow.

Organic Wool Pillows:

1. Protect your pillow with a pillowcase and/or a pillow protector
   
2. Remove the wool filling, unfold, and air out in the sunshine (outside or indoors). 
3. Wash cotton casing with regular laundry in cold water.
4. Wool pillows naturally compress 20-30%, for the original loft fluff the wool or remove some filling to suit your unique needs. Before folding and placing back in the cotton casing.  

Latex Pillows:

• Shredded latex pillows can be washed and dried in heavy duty machines. Be sure to dry thoroughly (perhaps with several cycles).

Latex & Wool Pillows

• cannot be washed in machine
• protect your pillow with a pillow case and/or pillow protector
• In case of an accident, use a spray bottle of rubbing alcohol to spot clean the pillow. Air dry outside, preferably on a sunny day (sunlight acts as a natural dry clean for wool).

We usually ship orders within 4-5 days. Please follow this link for more details on timeline and shipping costs.

Shipping Costs & FAQ

To make your shopping experience smoother and more transparent, all import-related fees—including duties and taxes—are now automatically calculated at checkout and are listed as separate line items.

Please follow this link to get familiar with duties and import fees. https://www.shoo-foo.com/pages/import-fees-and-taxes

At Shoo-Foo, we craft natural fiber products with care and intention—designed to support your wellness and reconnect you with nature. If your purchase isn’t quite what you hoped for, we’re here to help.

How to Initiate a Return

To request a refund or exchange, please contact us within:

• 21 days of receiving your order (see product-specific details below)

Reach out via email at shoo-foo@shoo-foo.com or use the chatbox on our website. Include your Order # and reason for return. We’ll respond within 48 hours with next steps.

General Refund Eligibility

To qualify for a refund:

• Items must be unused, unwashed, and in original packaging, with all tags and labels intact
• Refunds are issued to the original payment method (credit card or PayPal)
• Buyer is responsible for return shipping costs and a $15 handling fee
• Items discounted more than 20% or purchased as pre-orders are non-refundable, unless defective or sent in error
• Returns sent without prior approval will not be accepted

Product-Specific Return Guidelines

Bed Linens

Includes: Bed Sheet Sets, Duvet Covers, Fitted Sheets, Pillowcases

• Must be returned folded and packaged as received
• If packaging is opened or product unfolded, a $50 restocking fee applies
• Return shipping is the customer’s responsibility

Bedding Products

Includes: Duvets, Comforters, Mattress Toppers, Pillows, Protectors
Due to hygiene and resale restrictions:

• All sales are final for pillows, duvets, comforters, mattress toppers, and protectors
• Other bedding items must be:
  • Unused, unwashed, scent-free, and in original packaging
  • Returned within 21 days of receipt
  • Free of foreign fibers or added scents (e.g., perfumes, essential oils, cleaning products)

🚫 Non-Refundable Items

• Used or washed items
• Items with added scents or foreign fibers
• Discounted or pre-order items, unless defective
• Pillows, duvets, comforters, mattress toppers, and protectors (due to hygiene regulations)

🌱 A Note from Us

As a small, values-driven company, we’re committed to sustainability, wellness, and transparency. Our return policy helps us maintain product integrity and reduce waste. Thank you for supporting our mission—and for choosing to live gently with Shoo-Foo.