Organic Buckwheat Hulls Pillow - in organic cotton case

Kapok Pillows:

• toddler: 32 x 45 cm (13 x 18 in.)
• standard: 50 x 68 cm (20 x 26 in.)
• queen: 50 x 76 cm (20 x 30 in.)
• king: 50 x 90 cm (20 x 36 in.)
  

All kapok pillows (except size baby/petite) come in a zippered casing. This allows you to easily remove stuffing to customize the loft of your pillow to your needs.

Wool Pillows:

• Mini: 35 x 50 cm (14 x 20 in) - perfect for travel, knee pillow, lower back support or the little one in your life)
• Standard: 50 x 66 cm (20 x 26 in) - low loft approx. 24oz, medium loft 36oz
• Queen: 50 x 76 cm (20 x 30 in) - low loft approx. 36oz, medium loft 41oz
• King: 50 x 91 cm (20 x 36 in) - low loft approx. 41oz, medium 52oz

Buckwheat Pillows:

• Mini: 454 g -1 lb. | 17 x 30 cm - 7 x 12 in.
• Small: 1.1 kg - 2.5 lbs. | 30 x 40 cm - 12 x 16 in.
• Medium: 1.6 kg - 3.5 lbs. | 35 x 50 cm - 14 x 20 in.
• Standard/Queen: 4.5 kg - 10 lbs. | 48 x 63 cm - 19 x 25 in.
• King: 6.8 kg - 15 lbs | 50 x 91 cm - 20 x 36 in.

Latex and Latex + Wool Pillows:

• Travel: 35 x 50 cm - 14 x 20 in.
• Standard: 50 x 66 cm - 20 x 26 in.
• King: 50 x 91 cm - 20 x 36 in.

Buckwheat & Organic Wool Pillows:

• filling:
• 100% organic buckwheat hulls one one side
• 100% organic wool on the other side
• casing: 100% organic cotton for more softness & durability

Benefits of buckwheat hulls-filled pillows:

• allows your head to rest while distributing the weight evenly; thus preventing neck pain
• help relieving muscles pain, therefore helps combat insomnia related to muscle discomfort.
• keep you cool and comfy all night

Kapok Bed Pillows:

• not washable
• protect your pillow with a pillowcase and/or a pillow protector .
• spot clean as needed, let dry thoroughly before using
• Airing your pillows under the sun once a month will help keep them fresh and eliminate odours or impurities.
• alternatively, if you really need to clean your kapok duvet, dry clean is fine. 

Buckwheat Pillows:

• not washable
• protect your pillow with a pillowcase and/or a pillow protector
• spot clean as needed
• if you prefer, dry clean is fine too
• Another option is to un-stuffed the pillow and wash the case individually. The zipper allows you to remove all the buckwheat hulls. You can later re-stuff the pillow.

Organic Wool Pillows:

1. Protect your pillow with a pillowcase and/or a pillow protector
   
2. Remove the wool filling, unfold, and air out in the sunshine (outside or indoors). 
3. Wash cotton casing with regular laundry in cold water.
4. Wool pillows naturally compress 20-30%, for the original loft fluff the wool or remove some filling to suit your unique needs. Before folding and placing back in the cotton casing.  

Latex Pillows:

• Shredded latex pillows can be washed and dried in heavy duty machines. Be sure to dry thoroughly (perhaps with several cycles).

Latex & Wool Pillows

• cannot be washed in machine
• protect your pillow with a pillow case and/or pillow protector
• In case of an accident, use a spray bottle of rubbing alcohol to spot clean the pillow. Air dry outside, preferably on a sunny day (sunlight acts as a natural dry clean for wool).

We usually ship orders within 4-5 days. Please follow this link for more details on timeline and shipping costs.

Shipping Costs & FAQ

To make your shopping experience smoother and more transparent, all import-related fees—including duties and taxes—are now automatically calculated at checkout and are listed as separate line items.

Please follow this link to get familiar with duties and import fees. https://www.shoo-foo.com/pages/import-fees-and-taxes

We do our best to create bamboo products that you will love using on a regular basis and your satisfaction is truly important to us!

Need to return?

However, we understand that sometime you may not be completely satisfied with your purchases. In such a case, you can return the merchandise for a refund or an exchange by sending us an email at shoo-foo@shoo-foo.com within 10 days of receiving your purchase. You may also contact us via the chatbox on our website.

Elibibility for a Refund

To be eligible for a refund, the merchandise must be returned in its original packaging, including labels and various tags. No refunds will be issued if the goods have been used or washed. We reserve the right to inspect the merchandise prior to reimbursement. The refund will be issued on the credit card or on the paypal account that was used to make the purchase.  The buyer is responsible for shipping costs of returned goods as well as for the handling fees ($15).   No refunds will be given on items purchased at a discount, unless we made an error in your order or there were product defect.

SPECIFIC RETURN POLICY FOR BED LINENS including Bed Sheets Sets, Duvet Covers, Fitted Sheets and Pillowcases:

Products included in the category Bed Linens (as listed above), must be returned in the same condition that you have received them. If the parcel has been opened and the product is no longer folded and packaged as the original packaging, an extra $50 will be charge for re-stocking fee.

Customer is responsible for returned shipping fees.

SPECIFIC RETURN POLICY FOR WOOL, KAPOK, BUCKWHEAT, BAMBOO AND SILK BEDDING PRODUCTS; including duvets, comforters, mattress toppers, pillows.

Please remember that we are prohibited, by law, from reselling used bedding. As a small company, we are not able to resell bedding that has been returned used. For these reasons and for hygienic reasons, please consider that:

1. all pillows sales are final and,
2. to be eligible for a refund, all other bedding products must be:

• unused, unwashed, scent free and unopened (must be in its original packaging).
• must be sent back within 21 days of receipt of purchase.
• No refunds accepted on used bedding. This includes using the product for any length of time. Item must also be free of foreign fibers. 
• No refunds accepted on items that have taken on a new scent. This may include but is not limited to: perfume/cologne, plug-in air fresheners, scented cleaning products, body care products, essential oils, personal odor etc.
  

Exchange and Return Process

To initiate a return, please send us an email including your Order# and the reason why you wish the return your purchase. Upon reception of your request, we will follow-up by email within 48 hours with instruction for the next step.

Pre-Orders

Products purchased at discounted prices and products purchased as a pre-order are not refundable.

Please note that goods returned without prior approval by Shoo-Foo will not be refundable.