Shipping FAQ

Shipping Time:

We usually ship orders within 4-5 business days. Then, depending on where you are located, shipping time may take between 2 to 5 business days.

Shipping to Canada

Free shipping on order over $USD99 (approx $CAD130).

The flat shipping fees listed below will be automatically charged to your invoice based on the postal code of the shipping destination.

  1. Yukon, Northwest Territories / Nouveaux Territoires, Nunavut, Newfoundland / Terreneuve: $USD20 (approx $CAD25)
  2. Rest of Canada / Ailleurs au Canada: $USD15 (approx $CAD20)

Shipping fees for bulky items:

Due to the bulkier or heavier nature of some products; including the duvets and pillows, a flat shipping fee will be added to your invoice at checkout. The products affected by this Flat Fee for Bulky Items are: Bamboo Duvet, Silk Duvet, Wool Duvet Comforter, Kapok Pillows. Buckwheat pillow

Livraison au Canada

Livraison gratuite pour commande de $USD99 (approx $CAD130) et plus

Les frais de livraison fixes ci-dessous seront ajoutés automatiquement à votre facture en fonction du code postal du destinataire.

  1. Yukon, Northwest Territories / Nouveaux Territoires, Nunavut, Newfoundland / Terreneuve: $USD20 (approx $CAD25)
  2. Rest of Canada / Ailleurs au Canada: $USD15 (approx $CAD20)

Frais de livraison pour produits volumineux:

En raison de la nature volumineuse ou lourde de certains produits; y compris les couettes et les oreillers, des frais d'expédition uniformes seront ajoutés à votre facture au moment du paiement. Les produits concernés par ce forfait pour les articles volumineux sont: Duvet de bambou, couette de soie, couette en laine bio et les oreillers en kapok et en écailles de sarrasin

Shipping to USA

Free shipping on orders over $99

The flat shipping fees listed below will be automatically charged to your invoice based on the postal code of the shipping destination.

  1. Hawaii, Alaska: $20
  2. Rest of USA / Ailleurs aux États-Unis: $15

Shipping fees for bulky items:

Due to the bulkier or heavier nature of some products; including the duvets and pillows, a flat shipping fee will be added to your invoice at checkout. The products affected by this Flat Fee for Bulky Items are: Bamboo Duvet, Silk Duvet, Wool Duvet Comforter, Kapok Pillows. Buckwheat pillow